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Evidence Guide: LMTGN3006B - Take responsibility for visitors and new employees

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

LMTGN3006B - Take responsibility for visitors and new employees

What evidence can you provide to prove your understanding of each of the following citeria?

Plan visit

  1. Objectives of visit are clarified with supervisor or appropriate person.
  2. Required activities and timing for visit are confirmed.
  3. Role for visit is confirmed.
  4. Visit is planned to meet set objectives according to workplace practices and to minimal disruption to others in the workplace.
Objectives of visit are clarified with supervisor or appropriate person.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Required activities and timing for visit are confirmed.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Role for visit is confirmed.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Visit is planned to meet set objectives according to workplace practices and to minimal disruption to others in the workplace.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Receive visitor or new employee

  1. Visitor or new employee is welcomed.
  2. Objectives and plan for visit are confirmed or explained.
  3. Required documentation is completed.
  4. Relevant personal protective equipment and safety requirements are discussed with visitor or new employee and implemented as required.
  5. Confidentiality, security and ethical considerations relevant to visit are confirmed.
Visitor or new employee is welcomed.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Objectives and plan for visit are confirmed or explained.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Required documentation is completed.

Completed
Date:

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Relevant personal protective equipment and safety requirements are discussed with visitor or new employee and implemented as required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confidentiality, security and ethical considerations relevant to visit are confirmed.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct required activities

  1. Required activities are conducted according to OHS practices.
  2. Enterprise is represented positively in all interactions.
  3. Visitor or new employee questions are responded to appropriately.
  4. Communication skills appropriate to visit are used.
Required activities are conducted according to OHS practices.

Completed
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Enterprise is represented positively in all interactions.

Completed
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Visitor or new employee questions are responded to appropriately.

Completed
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Communication skills appropriate to visit are used.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete visit requirements

  1. Documentation is completed according to requirements for visit or induction.
  2. Outcomes of visit or induction are checked against objectives and required activities.
  3. Further information or activity requirements are identified and reported to appropriate personnel.
  4. Further information or activity requirements are confirmed with visitor or new employee.
Documentation is completed according to requirements for visit or induction.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Outcomes of visit or induction are checked against objectives and required activities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Further information or activity requirements are identified and reported to appropriate personnel.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Further information or activity requirements are confirmed with visitor or new employee.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for the Training Package..

Critical aspects of evidence

Demonstrates skills and knowledge to:

plan and implement appropriate activities

welcome and positively communicate with visitor or new employee

accurately follow workplace procedures relevant to workplace visits or inductions

communicate about hazards and risks in the workplace

Consistency in performance

Consistently applies skills and knowledge when:

organising work

completing tasks according to instructions

working systematically with attention to detail

identifying improvements and avoiding damage

using workplace practices

using OHS practices

recording and reporting accidents and incidents

assessing operational readiness of equipment

recognising and adapting to cultural differences in the workplace, including modes of behaviour and interactions

Resource implications

Access is required to real or appropriately simulated situations, including work areas, materials and equipment, and to information on workplace practices and OHS practices.

Context for assessment

Assessment may occur on the job or in an appropriately simulated environment.

Interdependent assessment

This unit may be assessed independently or in combination with other relevant units.

Required Skills and Knowledge

This describes the essential skills and knowledge and their level, required for this unit

Demonstrates knowledge of:

production processes and procedures

location of materials, equipment and designated work areas

workplace emergency and evacuation procedures

organisational structure and key personnel

procedures and guidelines applicable to visitors and new employees

quality standards and practices

location and use of necessary safety equipment, including personal protective equipment

OHS practices, including hazard identification and control measures

workplace practices

recording and reporting practices

Demonstrates skills to:

plan workplace visits

identify and apply risk control measures

read, interpret and follow information on work specifications, standard operating procedures and work instructions, and other reference material

maintain accurate records

communicate within the workplace

sequence operations

meet specifications

clarify and check task-related information

carry out work according to OHS practices

Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the Performance Criteria, is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs if the candidate, accessibility of the item, and local industry and regional contexts.

Legislative/regulatory requirements

All work must comply with relevant Federal and State or Territory legislative or regulatory requirements.

Appropriate person

may include:

visitor

manager

human resources personnel

operations or line managers

other workplace personnel

Role may include:

tour guide

coach or mentor

inductor

company representative

facilitator

observer

expert

employee or team member

Required activities may include:

introduction to staff

introduction to workplace

tour of work areas or facilities

explanation of work processes

completion of documentation

coaching or on-the-job training for job activities

explanation and implementation of safe work practices

reporting back to appropriate personnel

hazard identification

Personal protective equipment may include:

goggles or face shields

ear plugs

safety headwear

safety boots, gloves and appropriate clothes

OHS practices

OHS practices include hazard identification and control, risk assessment and implementation of risk reduction measures specific to the tasks described by this unit, and may relate to:

manual handling techniques

standard operating procedures

personal protective equipment

safe materials handling

taking of rest breaks

ergonomic arrangement of workplaces

following marked walkways

safe storage of equipment

housekeeping

reporting accidents and incidents

environmental practices

Communication skills may include:

asking and answering questions

active listening

checking meaning

clarifying

use of tone

appropriate use of body language

demonstration, explanation, instruction

selection of communication mediums, including verbal, written, visual